Sales Appointment Setter (Remote)

About the role

Mother is a fast‑growing residential plumbing company looking for a full‑time Sales Appointment Setter to support its U.S. operations from Colombia. You will be the first voice customers hear, turning inbound inquiries into booked service appointments while delivering a high‑touch experience.

Key responsibilities

• Handle inbound and outbound calls from U.S. residential plumbing customers.
• Convert inquiries into scheduled appointments using consultative, value‑based communication.
• Coordinate dispatch with field technicians and manage the appointment calendar.
• Identify upsell and membership opportunities and present them naturally.
• Follow up with customers to confirm appointments, gather feedback, and resolve issues.
• Maintain accurate records in the CRM and support operational workflows.
• Collaborate with operations and field teams to ensure smooth service delivery.

Required profile

• Fluent English with the ability to communicate exclusively with U.S. customers.
• Prior sales experience, comfortable with a light, consultative sales approach.
• Strong communication skills—clear, warm, and persuasive.
• Reliable, organized, and able to work independently in a remote environment.
• High personal standards and ownership of tasks.

Required skills

What we offer

• Monthly base salary of $1,200 – $1,800 USD plus commissions.
• Remote work with flexible scheduling, including night shifts and weekends.
• Growth potential within a fast‑moving company that rewards performance.