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4 anos de experiencia

Competencias

Customer Service Inquiry Handling Issue Resolution De-escalation Client Satisfaction Phone/Email Etiquette Calendar Management Email Management Executive Correspondence Legal Research Legal Drafting Document Review Proofreading Google Workspace AI Tools

Experiencia

Legal & Administrative Intern

Tope Edward Development Company

2025-09 -

Served as a liaison for client inquiries, managing correspondence and confidential records with professionalism and accuracy. Conducted legal research using statutes and case law, preparing clear, well‑organized summaries and reports for stakeholders. Drafted, reviewed, and proofread legal and business documents, ensuring reliable, error‑free communication with clients and colleagues. Utilized Google Workspace and AI tools to streamline document creation and data entry.

Administrative & Student Intern

Well of Seven Attorney

2023-07 - 2023-09

Managed client‑facing correspondence, scheduling, and record keeping, ensuring timely and accurate responses. Maintained organized physical and electronic filing systems to support quick retrieval and dependable client service. Assisted senior attorneys with legal research and document preparation, using Microsoft Office and CRM tools.

Student Operations Supervisor

Vine Kitchen Cuisine

2021-12 - 2023-09

Delivered consistent, friendly service to over 50 customers daily, resolving inquiries and complaints on the spot to maintain high satisfaction. Acted as first point of contact for customer concerns, de‑escalating issues and coordinating with management for fast, fair resolutions. Supervised daily operations and coordinated a team, partnering with management to streamline workflows and improve efficiency.

Formacion

Master of Laws (LL.M.) and Bachelor of Laws (LL.B.) from Lead City University, Ibadan

Idiomas

English

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