Sea Logistics Intermodal Expert

About the role

As a member of the Freight Forwarding team at Kuehne+Nagel, you will play a key role in transporting goods, optimizing processes, and fulfilling customer promises. You will contribute to service excellence by ensuring timely transportation execution, operational visibility, cost control, and continuous improvement of transportation processes while maintaining regulatory compliance.

Key responsibilities

• Coordinate and monitor OTM and inland transportation operations from shipment preparation through final delivery.
• Manage relationships with transportation providers and ensure compliance with agreed service levels.
• Track shipments, monitor operational milestones, and proactively address transportation issues.
• Provide timely updates, operational guidance, and issue resolution to customers and internal stakeholders.
• Review transportation documentation, billing processes, and operational reports for accuracy and compliance.
• Monitor operational KPIs and contribute to continuous improvement initiatives.
• Collaborate with cross‑functional teams such as Customer Care, Operations, Finance, and Sales to deliver service excellence.

Required profile

• Experience in transportation, logistics, freight forwarding, supply chain, or related operational environments.
• Knowledge of inland transportation, carrier management, shipment coordination, and operational follow‑up.
• Strong problem‑solving and decision‑making skills in fast‑paced operational settings.
• Ability to manage multiple priorities while maintaining attention to detail and service quality.
• Excellent communication and stakeholder management abilities.
• Experience working with operational KPIs, reporting, and process improvement initiatives.
• Intermediate to advanced English proficiency and a customer‑focused mindset.

Required skills

• Microsoft Excel
• Microsoft Office

What we offer

• Opportunity to develop your career within a global logistics leader.
• Collaborative environment with learning and growth opportunities.