Senior Analyst, Cybersecurity Product Specialists

About the role

As a Senior Analyst in the Cybersecurity Products team, you will own and manage the technical and product experience for Mastercard’s cybersecurity solutions. You will collaborate with product stakeholders and sales teams to understand product capabilities, demonstrate complex use‑cases, and support customer onboarding and training.

Key responsibilities

• Serve as a subject‑matter expert for Enterprise Risk Management and Cyber Threat Intelligence solutions.
• Lead technical product demonstrations and respond to RFP/RFI/RFx inquiries.
• Provide primary technical interaction with customers and partners, handling escalations.
• Design, project‑manage and deliver product training sessions, both online and in‑person.
• Support sales engineering by translating technical capabilities into business value.

Required profile

• Proven experience in cybersecurity product support or consulting.
• Strong understanding of enterprise risk management and cyber threat intelligence concepts.
• Excellent communication skills to convey technical information to both technical and non‑technical audiences.

Required skills

• Enterprise Risk Management
• Cyber Threat Intelligence
• Technical product demonstration
• RFP/RFI response preparation
• Customer onboarding and training delivery