Senior Solutions Architect – Latin America

About the role

The Senior Solutions Architect will join the Trial Interactive product team to bridge business needs and technical delivery across Latin America. You will work closely with sales, product management and professional services to design, configure and demonstrate enterprise software solutions that meet customer requirements.

Key responsibilities

• Configure Trial Interactive enterprise software for new and existing customers.
• Design and document solution configurations, user requirements and configuration specifications.
• Act as product configuration expert in sales cycles, delivering demos and responding to RFIs/RFPs/RFQs.
• Translate customer business requirements into technical specifications for operations and product teams.
• Develop and script product and solution demonstrations, webinars and conference presentations.
• Participate in statement‑of‑work reviews and vetting of new business opportunities.
• Provide training and mentorship to junior team members and create SOPs aligned with QA guidelines.

Required profile

• Minimum bachelor’s degree or equivalent experience.
• At least 5 years of solutions consulting or software product configuration experience.
• 5+ years in life sciences, eTMF, clinical operations, regulatory, quality or content management.
• Strong organizational, time‑management and communication skills.
• Willingness to travel globally up to 10% of the time.

Required skills

• MS Excel
• MS Office suite
• SaaS and cloud‑based technology concepts
• Data and system integration knowledge