Senior Specialist, Partner Enablement & Scalable Frameworks

About the role

Mastercard is looking for a Senior Specialist to lead the design and implementation of scalable partner onboarding, governance and reporting frameworks for its Channel Partnerships Enablement team in Bogota. The role will ensure operational excellence as the partner ecosystem expands.

Key responsibilities

• Design and roll‑out scalable partner onboarding and enablement processes, including documentation, playbooks and governance models.
• Create and maintain operating procedures, identify simplification opportunities and support pilot initiatives before broader deployment.
• Develop and refine operating models that support partner growth, defining ownership, workflows, controls and handoffs across Sales, Finance, Legal, Compliance, Operations and Technology.
• Lead process‑improvement projects to increase efficiency, reduce manual effort and drive automation of partner operations.
• Analyse large, complex data sets to uncover trends, generate business insights and produce regular reporting for senior leadership.
• Collaborate with cross‑functional teams to ensure consistent execution and continuous improvement of partner relationships.

Required profile

• Proven experience designing and implementing partner enablement or similar operational frameworks.
• Strong analytical mindset with ability to work with large data sets and translate findings into actionable recommendations.
• Demonstrated capability to work across multiple functions (Sales, Finance, Legal, Compliance, Operations, Technology) and influence stakeholders.
• Excellent communication and documentation skills to produce clear process guides and governance models.
• Track record of driving process‑improvement initiatives and supporting automation efforts.

Required skills