Customer Service Representative
TDCX · Bogotá
Descripcion del puesto
About the role
We are hiring Customer Service Representatives for a premium sportswear and yoga accessories brand. You will support customers with their orders and provide solutions through written channels, while remaining flexible to handle phone interactions when needed.
Key responsibilities
- Assist customers with order inquiries and issue resolution via written communication.
- Handle phone interactions as required to ensure a seamless customer experience.
Required profile
- Excellent written and verbal communication skills
- Advanced English proficiency
- Strong decision‑making and problem‑solving abilities
- Customer‑focused mindset and empathy
- Clear, professional, and effective communication
- High productivity and attention to detail
- Flexibility to interact with customers through different channels
What we offer
- Salary: $2,848,000 plus $100,000 bonus and 15% performance bonus
- Indefinite‑term contract
- 42 hours/week fixed schedule between 7:00 a.m. and 9:30 p.m. with two days off
- 12 weeks training plus one week transitional nesting
- On‑site location at Connecta Bogotá, Cll 26 92‑32
- Start date: October 2026
Questions fréquentes
Por que reporta esta oferta?
Explorar más
Salarios, guías y búsquedas en Colombia.
Salarios por profesión
Postula en 30 segundos
Ingresa tu email para postular. Se creara una cuenta automaticamente.
Al continuar, aceptas nuestras condiciones de uso.
Ya tienes cuenta? Iniciar sesion
¿Una pregunta sobre esta oferta?
Hágala aquí: recibirá el resumen completo por correo, de inmediato.
Publicado hace 1 semana
Expira en 2 semanas
31 vistas · 0 interested
Aumenta tus posibilidades
Sube tu CV: te propondremos las ofertas que coinciden con tu perfil.
Analizando tu CV...
TDCX
Bogotá
Ofertas relacionadas
-
Agente de Prospección
Performia Colombia SAS Bogotá -
Asistente de Dirección Comercial
International Dynamic Advisors Bogotá -
Asesor de cobranza en call center – Sede Américas
NEXA BPO Bogotá -
Team Lead de Call Center (Bilingüe)
CONFIDENTIAL Medellín -
Agente de ventas con comisiones sin techo en call center
IKE ASISTENCIA COLOMBIA S.A. Bogotá