Lab Integration and Field Trial (LIFT) Senior Engineer

About the role

A client of GlobalLogic, a leading provider of broadband solutions delivering video, voice and data to communications providers worldwide, is looking for a Lab Integration and Field Trial (LIFT) Senior Engineer. The client's CableOS project develops software-based network equipment giving ISPs access to Internet, IPTV and VoIP services, allowing migration away from hardware equipment toward the cloud. The position is based in Colombia and involves significant travel within North America and Latin America, with a focus on North American customers and time zones.

Key responsibilities

• Support lab integration, testing, qualification and field trials for the CableOS client
• Communicate client expectations with marketing, engineering and sales teams, and keep clients informed of status and project plans
• Create and maintain project plan documentation
• Test new software and hardware, report and track defects to engineering
• Design, execute and lead client field trials
• Train clients and the field service team on operation and troubleshooting of CableOS and its new features
• Assist with deployments and technical support as needed

Required profile

• Bachelor's degree in Computer Science, Electronic Engineering, Telecommunications or equivalent
• Understanding of networking systems hardware and software design and troubleshooting
• Advanced English; another language is a plus
• Willingness to travel significantly and work in North American time zones

Required skills

• IP network switching and routing protocols, TCP/IP stack
• Reading technical documentation such as configuration guides, schematics and test procedures
• Strong pluses: Linux server configuration and administration, DOCSIS, DVB/ATSC, CMTS, BNG and PON knowledge

What we offer

• Team of domain professionals with comprehensive training in digital video, DOCSIS and networking
• Hands-on experience with embedded Linux systems and NFV/SDN technologies
• Work with world-leading cable operators and MSOs, and visiting customers in Europe for troubleshooting and system integration