Accounts Payable Supervisor

About the role

We are seeking an experienced Accounts Payable Supervisor with strong leadership skills and extensive finance and accounting knowledge to oversee day‑to‑day operations, drive process excellence, and lead high‑performing teams.

Key responsibilities

• Lead overall Finance & Accounting operations and manage daily service delivery.
• Oversee and optimize Accounts Payable, Accounts Receivable, and General Accounting processes.
• Manage client and stakeholder relationships, handling escalations and ensuring high service levels.
• Develop and track operational metrics, KPIs, and performance reports on a weekly, monthly, and quarterly basis.
• Monitor productivity, SLA compliance, quality standards, and team performance.
• Drive continuous improvement initiatives, identify inefficiencies and implement solutions.
• Conduct quality audits and client reporting activities.
• Coach, mentor and develop team members, providing training on process updates and best practices.

Required profile

• Graduate or postgraduate degree in Finance, Accounting or related field.
• 5+ years of relevant finance and accounting experience.
• Previous experience leading teams of 15+ people in a BPO or Shared Services environment.
• Proven people‑management and team‑leadership capabilities.

Required skills

• Accounts Payable
• Accounts Receivable
• General Accounting
• Financial Operations Management