Appointment Setter

About the role

As an Appointment Setter at Outsourcing Advantage, you will be a key driver of new business conversations. You will connect with prospective clients, qualify leads and create qualified opportunities for our sales team, helping to build a strong pipeline through consistent outreach and coordination.

Key responsibilities

• Initiate contact with potential clients via phone, email or other channels.
• Qualify leads and identify sales opportunities.
• Schedule appointments for the sales team with qualified prospects.
• Maintain accurate interaction and appointment records in the CRM system.
• Follow up with leads to confirm appointments and provide needed information.
• Collaborate with the sales team to ensure smooth hand‑off from lead generation to appointment setting.
• Meet or exceed daily, weekly and monthly appointment‑setting targets.

Required profile

• 1‑3 years of experience in appointment setting or a similar B2B outreach role.
• Hands‑on experience with cold calling, lead qualification and booking meetings.
• Proficiency with email outreach communication tools.
• Experience using Salesforce or HubSpot CRM.
• Availability to work during Eastern Time business hours.
• Experience in the communications industry is a plus.

Required skills

• Salesforce
• HubSpot

What we offer

• Opportunity to work on diverse and exciting projects.
• Supportive and collaborative work environment.
• Weekly payments and weekends off.
• Growth opportunities within the company.