Bilingual Legal Receptionist

About the role

We are looking for a bilingual legal receptionist to be the professional first point of contact for clients dealing with family law matters. This remote, full‑time position requires you to manage high‑volume communications while maintaining confidentiality and empathy.

Key responsibilities

• Monitor and manage the overflow call system.
• Answer, direct, and document incoming calls with professionalism.
• Process and respond to emails according to firm guidelines.
• Maintain electronic client records in the CRM system and ensure accurate filing.
• Gather basic caller information and update records.
• Handle confidential information in compliance with legal requirements.
• Make referrals for callers seeking assistance outside the practice area.

Required profile

• 2–3 years of experience in a receptionist or front‑desk role.
• Legal background is highly appreciated.
• Positive attitude, proactive mindset, and strong emotional intelligence.
• Ability to work independently in a quiet, distraction‑free remote environment.

Required skills

• CRM system
• Microsoft Office Suite

What we offer

• Monthly compensation ranging from 1,015 USD to 1,100 USD.
• Paid time off and parental leave.
• Referral bonuses.
• 100% remote, full‑time, long‑term career opportunity.
• Professional development and training.
• Dedicated support from the team.