Bilingual Remote Receptionist

About the role

We are seeking a bilingual (English/Spanish) Remote Receptionist to join our Los Angeles office’s legal team. This fully remote position serves as the first point of contact for clients and guests, providing professional, courteous service while supporting administrative functions.

Key responsibilities

• Answer and route incoming calls on a multi‑line phone system with professionalism.
• Provide accurate information to clients via phone and email.
• Support calendar management and schedule meetings.
• Maintain up‑to‑date internal directories and contact lists.
• Collaborate with various departments to ensure smooth communication.
• Monitor and manage reception‑related systems remotely.
• Assist with digital organization of client documents and intake forms.
• Follow safety and confidentiality protocols when handling sensitive data.

Required profile

• Bilingual English/Spanish with full proficiency.
• At least 1 year of experience in a legal environment (desirable).
• Resourceful and motivated to resolve issues promptly.
• Customer‑service oriented attitude.

Required skills

• Microsoft Excel
• Google Spreadsheets
• CLIO (case management software)
• Experience with case management software (any platform)

What we offer

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Catered lunches, complimentary parking, and paid time off.
• Opportunities for career development within a growing legal firm.