Business Operations Analyst

About the role

Apertura is seeking a bilingual Business Operations Analyst to support key initiatives across data analysis, process optimization, and cross‑functional projects. You will work remotely, collaborating with teams in Bogotá and globally to drive operational excellence.

Key responsibilities

• Analyze operational, financial and market data to identify trends, create dashboards and generate performance reports.
• Support process‑improvement projects, track KPIs and provide actionable insights for business decisions.
• Coordinate project timelines, meetings, calendars and logistics across multiple teams.
• Maintain clear communication with clients, vendors, partners and internal stakeholders.
• Handle customer inquiries, ensure accurate documentation and assist with compliance reporting.
• Contribute to marketing, branding, partnership and event initiatives, including podcast and media activities.

Required profile

• Bilingual in English and Spanish.
• Strong analytical mindset with experience in operations, supply chain or logistics.
• Proven ability to work with KPIs, dashboards and reporting tools.
• Excellent organizational, multitasking and problem‑solving skills.
• Customer‑focused attitude and proactive ownership of tasks.
• Bachelor’s degree in Business, Economics, Finance or related field (or equivalent experience).

Required skills

• Microsoft Excel
• Tableau or similar data‑visualization platform

What we offer

• Remote work with occasional on‑site meetings in Bogotá.
• Full‑time position in a collaborative, supportive team.
• Global exposure and professional growth opportunities.
• Paid holidays and vacation time.