Chief of Staff (Founder Operations Lead)

About the role

We are looking for a Founder Operations Lead who will act as a high‑trust bridge between the CEO and the rest of the organization. The role blends executive‑assistant responsibilities with strategic Chief of Staff duties, ensuring the company runs smoothly and efficiently.

Key responsibilities

• Manage recurring operational workflows, deadlines, and follow‑ups to prevent any gaps.
• Coordinate bookkeeping, accounting setup, tax paperwork, payroll, vendor contracts, and document signatures.
• Track contractor, vendor, and service‑provider processes, summarise open issues and drive them to completion.
• Set up and maintain lightweight systems for CRM, pipeline tracking, demo scheduling, and customer notes.
• Surface relevant deadlines and opportunities such as conferences, recruiting events, grant windows, and speaking engagements.
• Organise company events, investor meetings, recruiter visits, and other high‑leverage external touchpoints.
• Support recruiting logistics, from job postings to interview scheduling and offer coordination.
• Prepare investor updates, maintain data rooms, and organise board materials.
• Identify and execute improvement projects like website updates, CRM clean‑up, and recruiting collateral.
• Build trackers, templates, and simple operating systems that increase clarity without adding bureaucracy.

Required profile

• 2–6+ years of experience in startup operations, founder support, Chief of Staff, consulting, or a similar high‑context generalist role.
• Proven ability to work independently, anticipate needs and create structure from scratch.
• Extremely organized, reliable, discreet and comfortable handling sensitive information.
• Strong written and verbal communication skills for drafting emails, summaries and investor updates.

Required skills

• Proficiency with spreadsheets
• Experience using CRMs
• Advanced calendar management
• Document organization
• Task tracking tools
• Lightweight project management tools