Clinical Account Specialist (CAS) – MedTech

About the role

The Clinical Account Specialist (CAS) provides specialized clinical product support, technical assistance, and training to physicians and EP lab staff on Biosense Webster catheter systems and the CARTO® 3 System. The role combines consultative selling with hands‑on clinical expertise to drive product adoption and business growth.

Key responsibilities

• Deliver on‑site training and technical support for BW products, including CARTO® System, software modules, and RF generators.
• Use consultative selling techniques to identify sales opportunities and increase awareness of BW solutions.
• Collaborate with sales representatives, field service engineers, and internal partners to maximize customer case support capacity.
• Maintain up‑to‑date knowledge of product instructions, clinical literature, and new developments.

Required profile

• Minimum 5 years of experience as a Clinical Support Specialist in Electrophysiology and electro‑anatomical mapping.
• Advanced clinical knowledge of cardiac ablation, electrophysiology technology, and related imaging.
• Ability to travel up to 75 % of the time, domestically and internationally.
• Valid Class B driver’s license.

Required skills

• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Deep expertise in Biosense Webster product portfolio and electrophysiology solutions.