Customer Service Representative – Contract

About the role

INFUSE is looking for a motivated Customer Service Representative on a contract basis to deliver exceptional client experiences. You will act as the primary point of contact for our B2B customers, ensuring their needs are met and contributing to overall client satisfaction.

Key responsibilities

• Build and maintain strong, long‑lasting relationships with clients.
• Ensure timely and successful delivery of INFUSE solutions according to client requirements.
• Respond to client inquiries via phone, email, or chat with professionalism and accuracy.
• Collaborate with internal teams to resolve issues and improve service processes.
• Document interactions and maintain up‑to‑date client records.

Required profile

• Excellent communication skills and a customer‑focused mindset.
• Ability to multitask in a fast‑paced environment.
• Strong problem‑solving abilities and attention to detail.
• Team player who can work effectively with both internal and external stakeholders.

Required skills

What we offer

• Opportunity to work with diverse industries and gain broad experience.
• Supportive community that values employee growth and well‑being.
• Potential for professional development within a globally recognized company.