Customer Service Representative (Entry Level, Contract)

About the role

INFUSE is looking for an enthusiastic Entry‑Level Customer Service Representative to join its demand‑generation team. In this contract position you will be the first point of contact for clients, helping to ensure a smooth experience and supporting the delivery of B2B solutions across multiple industries.

Key responsibilities

• Build and maintain strong, long‑lasting client relationships.
• Ensure timely and successful delivery of solutions according to client needs.
• Respond to client inquiries via phone, email, or chat with professionalism and accuracy.
• Collaborate with internal teams to resolve issues and improve service processes.
• Document interactions and update client records in the company’s CRM system.

Required profile

• Strong communication skills and a customer‑focused attitude.
• Ability to work in a fast‑paced, dynamic environment.
• Attention to detail and problem‑solving capability.
• Willingness to learn about various B2B industries and INFUSE’s solutions.

Required skills

What we offer

• Opportunity to work with a global team operating in over 60 countries.
• Professional growth in a company recognized on the Inc. 5000 list.
• Supportive workplace culture that values employee satisfaction.
• Flexible contract terms for entry‑level candidates.