Design Team Lead – Ecommerce Marketing

About the role

The Design Team Lead oversees daily operations of the design team at an ecommerce marketing agency, ensuring high‑quality email, SMS, ad, GIF and short video assets while supporting and organising the designers.

Key responsibilities

• Review and give actionable feedback on design work before it reaches clients or account managers.
• Diagnose design issues (hierarchy, contrast, CTA weight, mobile performance) and document clear fixes.
• Advise account managers on visual needs, push back on weak briefs, and design directly when workload requires.
• Distribute and reorganise the team’s weekly workload, handling last‑minute changes and balancing capacity.
• Run team meetings, one‑on‑ones, mentorship, onboarding and skill‑building sessions.
• Identify workflow inefficiencies, maintain documentation, and keep the team updated on Figma releases and design trends.

Required profile

• At least 5 years as a graphic designer, with 3+ years focused on email marketing design.
• Strong visual judgement and the ability to articulate design critiques clearly and concisely.
• Organised, calm under shifting priorities, and comfortable leading a remote, multi‑country team.
• Curious about tools and processes, proactive in improving workflows.

Required skills

• Expert‑level Figma, including component library creation and maintenance.
• Working knowledge of Adobe Creative Suite or Affinity.
• Experience producing ad images, animated GIFs, and short video edits.