Director, Client Lead GOC

About the role

The Director, Client Lead GOC will own senior client relationships for priority TOP clients in LATAM, acting as the main planning partner and primary point of contact for global and regional client teams.

Key responsibilities

• Lead senior‑level media planning discussions, ensuring alignment with client business objectives and driving outcome‑focused growth.
• Define and oversee planning KPIs, governance frameworks and processes to enable optimisation and continuous improvement across client portfolios.
• Identify capability gaps within planning teams, develop talent frameworks and drive adoption of new proprietary solutions.
• Collaborate across matrixed teams, ensuring strategic intent, planning outputs and activation delivery are aligned.

Required profile

• 12+ years of experience in paid media, strategy, retail or consulting with senior leadership accountability.
• Proven track record managing complex, multi‑market accounts and delivering measurable business outcomes.
• Strong communication skills, both written and verbal, with the ability to simplify complex narratives.

Required skills

• Digital media expertise
• Adtech platforms
• Martech solutions
• Data platforms and analytics