Executive & Operations Assistant

About the role

NetSoft, a healthcare SaaS company behind its laboratory information management platform IntelliPath Pro, is looking for a reliable, organized and well-spoken Executive & Operations Assistant to support day-to-day business operations. The role is hands-on and multi-functional, working directly with the CEO and covering communications, scheduling, invoicing and document coordination. It is remote, with US Eastern time zone hours, and strong performance can lead to expanded responsibilities.

Key responsibilities

• Manage the CEO's calendar, meetings and daily schedule
• Draft and send professional emails and communications on behalf of leadership
• Handle outbound calls and follow-ups with clients, vendors and partners
• Support billing and invoicing by tracking outstanding balances and following up on accounts receivable
• Organize, track and route contracts, agreements and business documents for signature
• Assist with HR coordination: scheduling interviews, onboarding logistics and employee communications
• Research and write summaries, briefs or reports as needed
• Support marketing outreach, cold calls and sales-adjacent tasks, using AI tools for marketing management, content and outreach
• Handle ad hoc administrative tasks and assist across multiple entities at the holding company level

Required profile

• 2+ years of experience in an administrative, executive support or operations role
• Excellent spoken and written English, clear and professional
• Comfortable making phone calls and representing leadership externally
• Organized, detail-oriented and flexible
• Discreet and trustworthy with confidential information
• Dedicated and looking for a long-term role

What we offer

• Pay of $600 - $800 USD per month (about COP 2,520,000 - 3,360,000)
• Remote work with US Eastern time zone hours
• Contractor arrangement
• 10 days PTO plus sick days and applicable US and Colombia holidays

To apply, candidates record a 5-minute video introduction on LinkedIn, then attend a 30-minute first-round interview followed by a 45-minute final interview with the CEO.