Founder Operations Lead

About the role

We are looking for a Founder Operations Lead to partner with the CEO and founding team, ensuring fast‑moving startup initiatives stay organized and on track. This high‑trust position blends the responsibilities of an executive assistant with those of a Chief of Staff, driving structure across operational, commercial, recruiting, investor, and vendor workflows.

Key responsibilities

• Manage recurring company operations, deadlines, follow‑ups, and administrative workflows.
• Coordinate bookkeeping, accounting setup, tax paperwork, CPA requests, payroll, vendor forms, contractor agreements, and document signatures.
• Track contractor, vendor, and service‑provider processes, summarise open issues, and drive them to completion.
• Set up and maintain lightweight systems for CRM, customer pipeline tracking, business‑development follow‑ups, demo scheduling, and note management.
• Surface relevant deadlines and opportunities such as conferences, recruiting events, grant windows, and speaking engagements.
• Organise company events, customer visits, investor meetings, and other high‑leverage external touchpoints.
• Support recruiting logistics including job postings, candidate tracking, interview scheduling, reference checks, and offer coordination.
• Prepare and maintain investor updates, data‑room organization, board folders, and follow‑up lists.
• Identify and drive improvement projects like website updates, CRM cleanup, recruiting collateral, and conference materials.
• Build and maintain trackers, templates, checklists, and simple operating systems that increase clarity without adding bureaucracy.

Required profile

• 2–6+ years of experience in startup operations, founder support, Chief of Staff, business operations, consulting, or a similar high‑context generalist role.
• Proven ability to work independently, anticipate needs, create structure from scratch, and close open loops with minimal direction.
• Extremely organized, reliable, and discreet with experience handling sensitive information.
• Strong written and verbal communication skills for drafting clear emails, summaries, investor updates, and internal notes.

Required skills

• Proficiency with spreadsheets.
• Experience using CRM systems.
• Familiarity with task trackers and lightweight project‑management tools.