GBS Intermed Billing Associate

About the role

This position supports the end‑to‑end billing process for a Fortune Global 500 organization. You will review, prepare, and process billing transactions accurately and on time while collaborating with internal stakeholders.

Key responsibilities

• Process billing transactions accurately within established timelines.
• Review and validate billing requests and supporting documentation.
• Complete billing adjustments, credits, debits, and rebills when required.
• Monitor workload, prioritize activities, and meet service‑level expectations.
• Identify, investigate, and escalate billing discrepancies and exceptions.
• Perform quality reviews to ensure billing accuracy and compliance.
• Maintain accurate billing records and system updates.
• Collaborate with internal stakeholders to ensure timely completion of billing requirements.
• Proactively identify opportunities to improve processes and reduce billing errors.

Required profile

• English proficiency at B1 level with effective written and verbal communication skills.
• Proficiency in Microsoft Office applications.
• Strong attention to detail and accuracy.
• Excellent organizational and time‑management skills.
• Ability to manage multiple tasks and priorities in a deadline‑driven environment.
• Proactive mindset with strong follow‑up and ownership skills.
• Ability to work independently and as part of a team.