Head of Collections – Medellín (Night Shift)

About the role

We are looking for a Head of Collections to establish and lead the collections function for Aventis Group in Medellín, Colombia. The position works the night shift and is responsible for driving recovery performance across our consumer finance portfolio.

Key responsibilities

• Build and lead a dedicated Collections team in Colombia.
• Define and execute the overall collections strategy.
• Design KPIs and performance‑tracking systems to monitor recovery.
• Monitor the overdue portfolio and continuously optimise recovery results.
• Collaborate with IT to implement automation tools and platforms.
• Manage external vendors and ensure compliance with legal and regulatory requirements.

Required profile

• Solid experience in collections or debt recovery, preferably in PDL or consumer finance.
• Proven leadership experience managing collections teams.
• Strong understanding of DPD, roll rates and other recovery metrics.
• Experience handling soft, hard and legal collections.
• Analytical mindset with a focus on KPI‑driven results.
• Advanced English (spoken and written).

Required skills

• Advanced Excel proficiency.

What we offer

• Key leadership role in Medellín with the chance to build a function from scratch.
• Dynamic, international fintech environment.
• Opportunities for real career growth and development.