Information Systems Assistant

About the role

The Information Systems Assistant is based in the Field Technology Unit (FTU) of the United Nations Verification Mission in Colombia (UNVMC) in Bogota. The incumbent reports first to the Chief, Operations, FTU and second to the Chief of the Field Technology Unit. The position is open for an initial period of two months and is subject to local recruitment.

Key responsibilities

• Act as focal point for receiving and processing user requests.
• Provide basic technical support on software systems and applications in the assigned area.
• Support the planning, specification, design, development, implementation and maintenance of customised application software, working with senior IT staff on requirements, building, testing and modifying prototypes, and installing and maintaining software systems.
• Assist in the redevelopment and maintenance of customised applications, including legacy asset management systems, covering system analysis, coding, testing, security compliance, documentation and implementation.
• Support software development matters such as security, data integrity and recovery, needs assessment for new systems, and ongoing reviews with users and developers.
• Maintain regular contact with users and technical staff in user offices and support them as required.
• Research new technologies, keep up with developments, and assist in testing and evaluating new products.
• Support the configuration, testing and quality assurance of mobile applications and devices, including connectivity and usability testing.

Required profile

• Technical or vocational certificate in Information Systems Technology (required).
• At least five years of experience in information systems analysis, application development and support, database installation and management, website development, systems administration and maintenance, programming or scripting; five years reduced to three for candidates with a first-level university degree or higher.
• English at UN Level II reading, writing and listening, and speaking at UN Level I; Spanish at UN Level III in all four skills.

Required skills

• Knowledge of relevant programming languages and basic programming skills.
• Desirable: Microsoft Power Platform certifications (PL-900 or PL-400), ITIL Foundation, Python, Microsoft Azure, Dataverse, SharePoint Online, Power BI, SQL, and DevOps, Git or Agile.