JOM Monitoring Accounting Manager

About the role

The JOM Monitoring Accounting Manager leads the team that monitors automated processes supporting JOM chargebacks, identifies and assesses automation errors in a timely way, and oversees end-to-end monitoring. The role also supervises the JOM Monitoring (Sr.) Analyst, sets operating expectations and escalation protocols, and works closely with the VCM Automation Team, GS Intercompany Team, JJT and other finance stakeholders to keep the chargeback process stable and controlled.

Key responsibilities

• Lead, coach and develop JOM Monitoring Analysts, setting priorities, performance expectations and quality standards.
• Oversee daily monitoring of scheduled and event-driven automations, interfaces, exception logs and reconciliations.
• Review the volume, aging, root cause and financial significance of FAME and SCA automation errors, escalating emerging risks before quarter-end.
• Review quarter-end monitoring activities and ensure unresolved failures are documented and fixed with manual journal entries when needed.
• Approve incident assessments, financial-impact analyses, reconciliations and supporting documentation in line with internal controls and audit requirements.
• Partner with VCM, JJT, GS Intercompany and finance stakeholders on remediation and cross-functional issues.
• Lead root-cause reviews and continuous-improvement initiatives that reduce manual intervention and repeat failures.
• Maintain documented procedures, team coverage, training plans and business-continuity readiness.

Required profile

• Bachelor's degree in Finance, Accounting, Business or a related field, or equivalent experience.
• Typically 6+ years of progressive experience in finance, accounting, operations or a control-focused environment.
• Demonstrated experience leading people, projects or cross-functional workstreams.
• Strong understanding of financial reporting, period-end close, reconciliations, journal entries, risk assessment and internal controls.
• Ability to assess complex issues, estimate financial impact and decide under time pressure.
• Preferred: experience overseeing automated finance processes, knowledge of JOM Chargebacks, FAME, SCA, VCM and intercompany accounting, and experience in a regulated, audit-focused environment.

Required skills

• Accounting, GAAP, managerial accounting and financial statement analysis
• Financial reporting, period-end close and reconciliations
• Internal controls, risk management and controls compliance
• Stakeholder management and communication