Junior Credit Controller - Advanced English Required

About the role

NielsenIQ is looking for a Junior Credit Controller in Bogota. The role supports the cash collection of debt owed to NiQ from third parties, working with the order-to-cash team and operational teams across the group to minimize overdue debt and DSO and maximize cash flow. It requires advanced English.

Key responsibilities

• Control and reduce third-party debt by managing the assigned trade debtor ledger and setting monthly targets on DSO, receivables overdue, collection ratio and dispute turnaround time
• Process and distribute reports such as trade debtor outstanding balance, cash flow forecast, dispute report and bad debt provision
• Monitor and record customer account details for non-payment, delayed payment and other irregularities
• Identify overdue accounts and escalate with the Revenue Controller and Customer Service to agree recovery actions with the commercial teams
• Support re-invoicing requests, follow up with revenue associates and clarify client disputes and short payments
• Provide customer service on collection issues, resolve disputes and work with commercial teams so that incoming queries are answered promptly
• Perform other assigned tasks supporting the local finance team and communicate professionally with internal and external customers

What we offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning access
• Employee Assistance Program (EAP)