Junior Storage Infrastructure Specialist (L1)

About the role

We are seeking a Junior Storage Infrastructure Specialist to provide day‑to‑day support for enterprise storage and SAN environments. You will work alongside senior engineers to monitor, troubleshoot and maintain IBM DS8000 storage, SAN switches, replication, and IBM i/AS400 systems.

Key responsibilities

• Monitor and maintain IBM DS8000/DS8K storage arrays and related SAN infrastructure.
• Troubleshoot storage issues, replication (Metro Mirror, Global Mirror) and assist with disaster‑recovery processes.
• Support IBM i/AS400 environments and ensure proper SAN zoning and Fibre Channel connectivity.

Required profile

• Junior‑level professional with hands‑on exposure to IBM DS8000 and SAN technologies.
• Good communication skills and ability to work closely with senior engineers in a production setting.

Required skills

• IBM DS8000 / DS8K
• Metro Mirror / Global Mirror
• IBM i / AS400
• Cisco MDS or Brocade SAN switches
• SAN zoning and Fibre Channel
• Storage monitoring and troubleshooting
• Disaster Recovery and storage replication concepts
• IBM Storage Insights
• Cyber Vault / immutable storage concepts
• Exposure to IBM Copy Services Manager (CSM)
• Basic knowledge of PowerHA
• Shell, Python or Ansible scripting
• ITIL knowledge or certification