Key Account Analyst - Food Brands

About the role

DiDi Global is looking for a Key Account Analyst to partner with leading national and international food brands on its platform. You will work closely with the Key Account Manager and the Business Strategy team to unlock partners' growth potential and maximize market coverage in the Key Accounts vertical. Over time, you will take on direct client-facing work with enterprise restaurant partners, and outstanding performance opens a path to a full Key Account Manager role.

Key responsibilities

• Support key restaurant accounts to drive sales volume, revenue, profitability and customer experience through data analysis.
• Manage and retain enterprise partners by identifying growth levers to expand platform revenue.
• Maintain close communication with key account partners to build lasting commercial partnerships.
• Maximize market presence and operational footprint across the platform.
• Execute annual, quarterly and monthly plans with the Strategy team, aligning brand goals with platform campaigns.
• Turn performance insights into proactive solutions and high-impact promotional campaigns with top chains.
• Track partner health and operational quality, and build executive dashboards to guide strategic decisions.

Required profile

• Advanced professional fluency in English for business communication and executive reporting.
• 2+ years of experience in key account management, commercial operations or business analysis.
• Proven track record in stakeholder management, client retention and win-win partnerships.
• Ability to turn complex data into actionable business growth decisions.
• Adaptability to collaborate across diverse cultures and organizational levels.

Required skills

• Advanced Excel/Google Sheets, including formulas, pivot tables and data modeling.
• Analytical skills and data-driven decision-making.