Key Account Manager

About the role

As a Key Account Manager at Addi, you will drive strategic partnerships with top‑tier retail accounts to maximize Gross Merchandise Volume (GMV) and deepen Share of Wallet across physical and e‑commerce channels. You will position Addi as an essential financing partner and lead high‑ROI promotional campaigns.

Key responsibilities

• Deliver portfolio GMV targets through structured Joint Business Plans and monthly tracking.
• Expand financing solutions into new physical and digital touchpoints, increasing average Share of Wallet.
• Onboard and ramp new key accounts to achieve projected monthly GMV run‑rate quickly.
• Accelerate marketplace sales by optimizing catalog availability, co‑funded ad spend, and checkout conversion.
• Reduce partner support ticket resolution time and improve Partner Satisfaction through standardized onboarding and automated reporting.
• Co‑design and launch seasonal co‑marketing campaigns that generate incremental GMV growth.

Required profile

• 3–5+ years in Key Account Management, Strategic Partnerships, or B2B Enterprise Sales within major retail chains or high‑volume e‑commerce merchants.
• Proven ability to negotiate complex commercial terms and co‑marketing agreements with C‑suite stakeholders.
• Data‑driven mindset with experience analyzing retail conversion funnels, AOV, SKU turnover, and checkout metrics.
• Full accountability for account performance and cross‑functional leadership across Product, Marketing, Operations, and CX.
• Excellent executive communication skills for Quarterly Business Reviews to merchant leaders.

Required skills

• SQL
• Looker
• Databricks
• AI analysis tools
• Salesforce

What we offer

• Opportunity to impact millions by redefining shopping, payment, and banking in Colombia.
• Equity ownership and competitive compensation.
• Fast‑growth environment with a world‑class, multicultural team.
• Transparent, efficient hiring process with feedback at every stage.