Lead Solution Architect

About the role

We are looking for a Lead Solution Architect to guide a distributed team of Solution Architects and drive the planning, governance, and early‑stage design of Inchcape’s Digital Experience Platform (DXP). The role combines people leadership (≈50%) with hands‑on architecture (≈50%) across Salesforce, web/eCommerce and integration domains.

Key responsibilities

• Lead and develop a distributed team of Solution Architects in Colombia and the Philippines, handling performance management, coaching and career growth.
• Establish and nurture an architecture culture aligned with DXP standards, ensuring consistency and knowledge sharing across regions.
• Own quarterly capacity planning, coordinate assignments and partner with Product, Engineering and Delivery leadership.
• Shape early‑stage solutions (high‑level designs, trade‑offs, scalability, integration strategy) and support complex designs across domains.
• Operate the Solution Design Advisory Board, enforce governance, quality gates and design standards, and maintain key artefacts.
• Provide cross‑domain leadership for Salesforce, web/eCommerce and integration patterns, aligning with central platform teams.

Required profile

• 10+ years of experience in solution architecture within complex digital environments.
• Proven track record of managing and developing Solution Architects or technical teams.
• Strong cross‑domain expertise in Salesforce (Sales Cloud, Service Cloud, integrations, data model), web/eCommerce platforms and API/integration architectures.
• Hands‑on experience with Salesforce multi‑cloud solutions, data and security models, integration patterns and platform governance.
• Experience in capacity planning, work allocation and delivery coordination.

Required skills

• Salesforce (Sales Cloud, Service Cloud)
• API and integration architecture
• Web/eCommerce platforms
• Data modeling
• Security modeling
• Integration patterns
• Platform governance