Medical Advisor - International SOS

About the role

The Medical Advisor provides expert clinical advice and medical decision support for Assistance Centre cases across the International SOS network. Working within a global roster, the role supports medical assistance operations, case management, evacuations, repatriations and consulting, ensuring high-quality patient care and continuity of service across multiple time zones.

Key responsibilities

• Provide medical oversight, clinical advice and decision support for assistance cases
• Assess medical situations and recommend treatment pathways, referrals, evacuations or repatriations
• Coordinate patient care with healthcare providers, hospitals, assistance teams and operational stakeholders
• Support multiple Assistance Centres during rostered shifts
• Monitor and manage complex medical transport and evacuation cases
• Act as a medical escort when required and determine escort requirements for patient transfers
• Contribute to medical consulting, client support, site assessments, medical audits and advisory projects
• Participate in professional engagement and support discussions with clients about International SOS medical services
• Maintain accurate medical documentation and case records in line with company standards and professional regulations

Required profile

• Medical degree (MBChB or equivalent)
• Current medical registration or licence to practice in the country of origin
• Postgraduate qualification and/or experience in Emergency Medicine, Occupational Health, Travel Medicine, Tropical Medicine, Family Medicine or a related discipline is highly desirable
• At least 5 years of post-registration clinical experience
• At least 5 years in emergency, acute care, travel medicine, assistance medicine, remote medicine or a related specialty
• Experience managing complex medical cases and coordinating care across multiple providers and locations
• Excellent written and spoken English; travel may be required for hospital visits, medical escorts, client-site support and consulting

Required skills

• Knowledge of medical assistance, case management, medical transport, evacuations and repatriations
• Strong clinical judgment and decision-making
• Excellent communication and stakeholder management
• Ability to work in a fast-paced, multinational, roster-based environment
• Attention to detail and documentation standards