Medical Receptionist – Full‑time On‑site in Medellín

About the role

Lawfficiency SAS is seeking a friendly and organized Medical Receptionist to join its Medellín office. This full‑time, on‑site position involves being the first point of contact for patients and ensuring smooth daily operations of the medical office.

Key responsibilities

• Schedule and manage patient appointments efficiently.
• Greet patients upon arrival, verify their information, and direct them to the appropriate areas.
• Answer phone calls professionally, respond to inquiries, and relay messages accurately.
• Perform standard receptionist duties such as handling mail, maintaining logs, and managing office supplies.
• Use medical terminology correctly when documenting and communicating information.
• Maintain a clean, organized, and welcoming reception environment.

Required profile

• High school diploma or equivalent; certifications in customer service or a medical‑related field are a plus.
• Strong interpersonal and communication abilities.
• Detail‑oriented with the capacity to multitask in a fast‑paced setting.
• Professional demeanor and a commitment to providing excellent patient service.

Required skills

• Proficiency in appointment scheduling and patient booking systems.
• Excellent phone etiquette and customer service communication.
• Familiarity with medical office operations and terminology.