Operations Coordinator (Remote)

About the role

We are seeking a remote Operations Coordinator to support the execution of operational processes, track performance metrics, and ensure alignment across departments. The role focuses on structured process monitoring, reporting, and maintaining operational consistency under the guidance of operations leadership.

Key responsibilities

• Track and monitor operational KPIs to ensure teams meet performance expectations and service standards.
• Coordinate cross‑functional tasks and follow up on deliverables to maintain departmental alignment.
• Maintain up‑to‑date documentation of SOPs and workflow changes for clarity and consistency.
• Assist in preparing weekly and monthly operational performance reports for leadership review.
• Identify workflow gaps or recurring operational issues and provide structured recommendations.
• Support implementation of operational improvement initiatives and internal process adjustments.
• Ensure internal systems and trackers remain accurate and current.

Required profile

• Minimum 2 years of experience in operations support, project coordination, or process execution.
• English proficiency at C1/C2 level.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities.
• Reliable internet connection (25‑50 Mbps) and a computer meeting the technical specifications.

Required skills

• Advanced Excel / Google Sheets (filters, formulas, pivots).
• Familiarity with task‑management tools such as Asana, ClickUp, Trello, or Monday.com.

What we offer

• Fully remote work with a focus on work‑life balance.
• Competitive salary that increases with tenure (starting at $1,200 USD/month, progressing to $1,540 USD/month after four years).
• $50 monthly wellness bonus after the first three months.
• Opportunities for professional development and career growth.