Program Coordinator, Generation Colombia (1 Year Fixed Term, Remote)

About the role

Generation Colombia is looking for a Program Coordinator for a 12-month fixed-term contract, starting in November 2026 and ending in October 2027. The role is remote, based in Colombia, with reliable internet and availability to travel within Colombia and attend in-person events. It coordinates the training-phase logistics and operations of Generation Colombia programs, and may also provide operational support to mobilization processes.

Key responsibilities

• Act as main point of contact for learners, track requests and escalate issues per protocol
• Run Day 0 onboarding: prepare sessions, validate readiness requirements and document attendance and commitment before Day 1
• Support day-to-day program delivery with the C&I Coordinator, monitoring learner experience and TSP operational execution
• Document and resolve operational risks, and run periodic TSP performance reviews against academic and operational KPIs
• Track learner progress and outcomes, produce interim reports and recommend improvements
• Manage stipend and resource distribution (laptops, internet, cameras, economic support) and monitor compliance with program policies
• Support mentorship by tracking participation, spotting dropout risks and improving retention and graduation
• Take part in weekly calls to troubleshoot outcomes and plan extra support
• Check in regularly with TSP teams on progress, quality of instruction and learner performance, and escalate risks
• Coordinate logistics for formative workshops with partner companies
• Work with Learner Support Services on cohort risk analysis and individual readiness assessments
• In placement support, help the BD & Partnerships team with employability activities, prepare learners' data and profiles for transition, and support event planning

Required profile

• Bachelor's degree with a solid academic record
• 3-5 years of experience in program coordination, preferably in a nonprofit, startup or social enterprise
• Fluent Spanish and English, speaking and writing
• Experience developing procedures and resources, managing teams and projects, and coordinating stakeholders
• Proactive, results-driven, able to quantify success with metrics and analytics
• Open to traveling to Generation sites as needed
• Belief in Generation's mission, preferably with experience with disadvantaged communities