Project Manager – Salesforce & Business Support

About the role

The Customer Implementation Team (IMPAT) is looking for an experienced Project Manager to lead Salesforce maintenance and sales support activities. You will act as the main point of contact for business partners, ensuring timely delivery of dashboards, reports, and documentation while supporting the sales organization.

Key responsibilities

• Drive projects from initiation to closure, planning, executing, and monitoring all phases.
• Create and maintain Salesforce dashboards, campaigns, lead and territory allocations.
• Produce high‑quality reports, presentations and visual content for MBRs, QBRs and senior stakeholders.
• Develop and update SOPs, conduct cost research and generate Kronos & expense reports.
• Train new stakeholders on Salesforce features and visualization tools.
• Coordinate with multiple departments to align deliverables and communicate project status.

Required profile

• University degree in Industrial Engineering, Business Administration, International Business or related field.
• Minimum 3 years of experience supporting a sales team with administration, reporting and Salesforce operations.
• Strong analytical mindset and ability to manage senior internal and external stakeholders.
• Excellent written and verbal English communication skills.

Required skills

• Salesforce
• Excel
• MS Project
• Power BI
• DOMO
• PowerPoint
• Kronos