Reference Data Services Analyst 2

About the role

Citi is hiring a Reference Data Services Analyst 2 in Bogota, Colombia. This is a developing professional role within the Operations - Services family, focused on monitoring, assessing and analysing processes and data, identifying policy gaps and recommending improvements. It is a full-time position.

Key responsibilities

• Contribute to the creation and maintenance of customer account, security and pricing data across multiple systems and teams.
• Identify opportunities to improve data quality and client service levels.
• Act as backup for the manager.
• Guide the team, evaluate performance, make recommendations and identify training needs.
• Manage and deliver project initiatives and supervise junior staff so they complete their tasks.
• Assess risk in business decisions, uphold compliance with laws, rules and regulations, follow the firm's policy and report control issues transparently.

Required profile

• 0-2 years of relevant experience in client, counterparty or account data management within a global financial services organisation.
• Bachelor's degree or university degree, or equivalent experience.
• Financial services-related qualification (e.g. IAQ or similar).
• Good awareness of client needs and expectations.