Senior DevOps Engineer – Core DevOps

About the role

Five9 is looking for a Senior DevOps Engineer to join its Product Engineering Core DevOps team. You will help design, automate, and operate large‑scale distributed systems that power cloud contact‑center software.

Key responsibilities

• Design, implement, and automate large‑scale distributed systems.
• Build tools and automation to improve availability, scalability, latency, and efficiency.
• Collaborate with engineering teams to deliver high‑quality software quickly.
• Monitor production and development environments, creating preventive measures for a seamless customer experience.
• Work with delivery teams on software improvements to increase availability and reduce mean time to detection.
• Participate in an on‑call rotation (8‑hour shifts, 7 days a week, every 3‑4 weeks).

Required profile

• 7+ years of experience with public cloud platforms (GCP or AWS).
• 7+ years of experience with private cloud technologies (OpenStack, VMware ESXi).
• 7+ years of Linux administration (CentOS/Ubuntu) and networking experience.
• Bachelor’s degree in Computer Science or equivalent experience.
• Strong verbal and written communication skills.
• Excellent problem‑solving and analytical abilities.
• Experience with incident management processes and SRE best practices.
• Proven ability to design large‑scale distributed systems and apply DevOps/DevSecOps methodologies.

Required skills

• GCP, AWS
• OpenStack, VMware ESXi
• CentOS, Ubuntu
• Networking concepts
• Kubernetes, Helm, GKE, Docker
• GitLab, ArgoCD, CI/CD pipelines
• Terraform, Python (or other scripting languages)
• Ansible
• Prometheus, Loki, Alertmanager, Grafana