Senior SOC Engineer (Remote)

About the role

BairesDev is hiring a Senior SOC Engineer for a fully remote position. The role is not a SOC analyst watching dashboards: you act as a trusted advisor and product subject matter expert for enterprise customers after purchase, combining security operations expertise with customer-facing skills. You help customers get real value from their security investment by troubleshooting issues, writing scripts, training them and explaining complex security concepts clearly.

Key responsibilities

• Serve as trusted advisor and product SME for enterprise customers using a converged XDR/SIEM/SOAR platform
• Troubleshoot critical customer issues, applying detection, triage and incident response expertise
• Write scripts and build custom integrations to support and automate customer workflows
• Train customers and create knowledge base articles and guides that drive product adoption
• Help customers realize ROI and ongoing value from their security platform investment

Required profile

• 5+ years of experience in Security Operations environments, including detection, triage, incident response, automation and security tool administration
• Genuine customer-facing experience, with strong communication skills and the ability to explain complex security concepts to non-technical stakeholders
• Advanced proficiency in English

Required skills

• Background with SIEM/SOAR/XDR platforms such as Splunk, Sentinel, QRadar, CrowdStrike Falcon or equivalent
• Strong XDR/EDR experience, with Cortex XDR preferred; CrowdStrike, SentinelOne, Carbon Black or Microsoft Defender XDR also acceptable
• Practical scripting in Python and/or JavaScript for automation and custom integrations
• Linux system administration and troubleshooting in production environments
• Cloud security awareness across GCP, AWS or Azure
• Nice to have: Cortex XSIAM, XSOAR or Phantom playbook development, enterprise network security basics, technical content creation, PCNSA/PCNSE certification, and Spanish or Portuguese

What we offer

• 100% remote work from anywhere
• Excellent compensation in USD or your local currency
• Hardware and software setup for working from home
• Flexible hours and paid parental leave, vacations and national holidays
• Mentorship, promotions and skill development in a multicultural global team