Senior Solutions Engineer - Messaging APIs

About the role

We are seeking a Senior Solutions Engineer to support a U.S.-based technology organization focused on messaging and communication APIs. This fully remote position is ideal for a technically strong, intellectually curious engineer with hands‑on WhatsApp Business API experience.

Key responsibilities

• Review partner code and Postman collections to ensure integrations meet technical specifications.
• Evaluate and score integration requirements against documented rubrics, making consistent pass/fail decisions.
• Serve as technical lead for multiple client engagements, collaborating with project and operational leads throughout the integration lifecycle.
• Independently manage technical aspects of client projects and escalate issues when necessary.
• Provide clear status updates and identify recurring integration challenges.
• Recommend improvements to technical processes, products, and vendor onboarding tooling.

Required profile

• Senior‑level solutions engineering experience with hands‑on WhatsApp Business API work.
• Previous experience with a major messaging platform, Business Solution Provider, or technology provider.
• Strong analytical and problem‑solving skills, fluent English, and familiarity with U.S. business culture.
• Ability to independently lead technical aspects of multiple client projects and determine escalation needs.

Required skills

• WhatsApp Business API
• Postman
• API integration and code review

What we offer

• Fully remote work environment
• Stable, long‑term collaboration with clear responsibilities
• Training and onboarding support
• Opportunity to work with international teams and modern tools
• Supportive, collaborative culture and career growth potential