Sports League Operations and Growth Coordinator

About the role

A high-growth sports business is looking for a remote Sports League Operations and Growth Coordinator to build and run sports programs. The role is hands-on and intense, with personal accountability for success from planning through sales, launch, execution, customer experience and growth. Working hours are predominantly evenings and weekends in Toronto/Eastern time, and applicants from Latin America and the Caribbean are welcome.

Key responsibilities

• Planning: assess demand, prepare budgets and launch timelines, coordinate venues and permits, and confirm schedules and staffing
• Sales: follow up with players and team captains, turn enquiries into paid registrations and fill available spaces
• Execution: coordinate local staff, referees, coaches and equipment, check readiness before games and resolve problems during delivery
• Growth: build partnerships, support campaigns, increase repeat registrations and find opportunities for new programs and locations
• Customer experience: own player communications, resolve complaints and restore confidence when things go wrong
• Results: track registrations, revenue, costs, occupancy and retention, report progress honestly and improve performance

Required profile

• Practical experience in sports leagues, clubs, tournaments, facilities or program operations
• Sustained passion for sport shown through real involvement
• Strong organization and numerical skills, fluent spoken and written English
• Ability to coordinate people remotely and to be based in Latin America or the Caribbean
• Creative, tenacious and decisive, with a proactive ownership mindset

Required skills

• Confidence with spreadsheets and operational systems
• Remote coordination of people

What we offer

• Pay of USD 1,000 to 1,500 per month depending on experience, plus potential performance bonuses of USD 1,000+ per month
• Progression to Manager after six months, based on successful completion of probation and a review of growth results, reliability and initiative

To apply, submit a CV and a brief summary of sports programs you have helped run, what you owned and the results achieved. The application process includes a Culture Index survey and an English criteria assessment.