Talent Acquisition & HR Coordinator (Remote)

About the role

Ascend BPO is hiring a Talent Acquisition & HR Coordinator to support a U.S.-based Amazon Delivery Service Partner. The role helps prospective delivery drivers move through recruiting and pre-employment screening, supports onboarding coordination, and assists with recurring employee communications and HR tasks. It is fully remote and open to candidates living in Barranquilla.

Key responsibilities

• Manage the Indeed recruiting pipeline, review applications, keep candidate statuses current and maintain accurate candidate notes and trackers.
• Lead virtual group recruiting sessions, explain job expectations and hiring steps, and schedule qualified candidates for interviews with company leadership.
• Initiate and monitor background checks, check screening portals daily, arrange drug testing and guide candidates through testing instructions.
• Coordinate the transition of cleared candidates into ADP onboarding and gradually take on more onboarding support as training progresses.
• Handle employee communications: weekly birthday messages, timecard approval reminders, and biweekly new-hire and termination reports to the benefits broker, with follow-up on missing information.
• Keep candidate and employee information accurate and confidential, and escalate issues to leadership.
• Learn Indeed, then SmartRecruiters, and suggest improvements to candidate follow-up and recordkeeping.

Required profile

• Resides in Barranquilla, Colombia, and works daytime hours aligned with the U.S. client's schedule.
• Strong spoken and written English, comfortable with frequent outbound calls and building rapport with candidates.
• Highly organized, detail-oriented and dependable with follow-up, able to handle multiple candidates and recurring deadlines.
• Comfortable using spreadsheets, online platforms and established procedures; professional and discreet with sensitive information.
• Reliable internet and a quiet workspace; experience in recruiting, customer service, administrative support or HR is a plus.

Required skills

• Indeed and ADP familiarity is helpful.
• Spreadsheets and online platforms.

What we offer

• 100% remote work.
• Health insurance reimbursement after six months.
• Training on the client's systems and processes.
• Hands-on experience in recruiting and HR coordination for a U.S. logistics company, with growing responsibility.

To apply, send your resume in English and a brief cover letter describing your communication skills, organizational strengths and interest in recruiting and HR.