Transaction Services Specialist

About the role

Mastercard’s Global Business Solution Center is looking for a Transaction Services Specialist to join its dynamic team in Bogota. You will be responsible for delivering high‑quality, timely support for procure‑to‑pay (P2P) inquiries and ensuring smooth transaction processing across the organization.

Key responsibilities

• Provide quality and timely resolution for P2P inquiries related to supplier onboarding, purchase orders, invoices, and payments.
• Coordinate with Global P2P, Sourcing, Legal, and Compliance teams to resolve issues.
• Liaise with business owners and suppliers to address their P2P questions.
• Maintain working files and trackers for reporting purposes.
• Execute day‑to‑day transaction processing for accounts payable, payments, and month‑end close activities.
• Perform data analysis, deliver insights, and recommend process improvements to reduce manual effort.
• Plan and organize work to meet or exceed Service Level Agreement objectives.
• Ensure compliance with SOX controls and maintain required documentation.

Required profile

• Master’s degree in Accounting or Finance with at least 7 years of relevant experience.
• Proven experience supporting procure‑to‑pay processes and expense/sub‑ledger accounting.
• Strong customer‑service orientation and ability to drive process improvements.
• Effective cross‑functional collaboration skills.
• Ability to understand contract terms and support drafting of SOW/MSA/DPA.
• End‑to‑end accounts payable knowledge.
• Excellent verbal and written communication skills.
• Strong data‑analysis capabilities and a results‑focused mindset.

Required skills

• Coupa ERP
• Oracle ERP
• Data analysis

What we offer

• Opportunity to work in a global, innovative payments company.
• Collaborative environment focused on professional growth.