Account Manager – Executive Coaching

About the role

We are seeking a detail‑oriented, client‑focused Account Manager to own the delivery of our Done‑For‑You coaching experience for senior and executive job seekers. You will manage end‑to‑end client relationships, produce high‑quality deliverables and work closely with our coaching team to ensure each client progresses confidently.

Key responsibilities

• Build and refine Targeting Reports, translating each client’s background into focused role personas and positioning strategy.
• Tailor resumes with strict factual accuracy, avoiding any invented or inferred experience.
• Draft and send client touchpoint communications (kickoff messages, progress updates, recaps) in a direct, professional tone.
• Own each client’s inbound networking strategy: set up the LinkedIn Momentum Tool account, create targeted comment lists, and engage on the client’s behalf.
• Own each client’s outbound networking strategy: configure Dripify integration, manage outreach targets, and handle personalized messaging and follow‑up.
• Develop the client’s interview preparation and research packages, as well as negotiation analysis.
• Transition clients to the Alumni Program after their exit interview.
• Serve as the main point of contact for a portfolio of executive clients throughout their engagement.
• Run kickoff calls, gather context, track progress, flag risks, and ensure deliverables are approved before reaching the client.
• Maintain internal trackers, documentation, and coordinate with the coaching team on scheduling and handoffs.

Required profile

• Fluent in English (C1/C2 level) – written and spoken.
• Excellent written communicator with clear, professional copy.
• Confident and professional communicator on client calls.
• Sharp attention to detail, catching inconsistencies before they become problems.
• Comfortable managing multiple clients and deliverables simultaneously.
• Proactive, self‑directed and able to own outreach and follow‑up daily without close supervision.
• Strong organisational skills to track and prioritise many open items.

Required skills

• LinkedIn Momentum Tool
• Dripify