Automation Engineer - Cross-Functional Operations

About the role

We are looking for a systems‑driven Automation Engineer to help scale our fast‑growing SaaS company by eliminating manual work across clinical operations, marketing, and partner onboarding. This remote position is open to candidates living and working in LATAM.

Key responsibilities

• Design and implement automation workflows for clinical operations, including appointment scheduling, referral management, and follow‑up communications.
• Create tools that streamline surgeon and staff workflows, integrating platforms such as Zapier, Make, Airtable, Claude and custom scripts.
• Build and manage automation frameworks for social media publishing, content repurposing, and AI‑assisted video editing.
• Develop scalable onboarding processes for new clinical partners, including self‑serve portals, automated checklists and training tracking.

Required profile

• 3+ years of experience in automation, systems operations, or process design.
• Direct experience working with healthcare professionals or med‑tech companies.
• Strong understanding of onboarding and training enablement at scale.
• Excellent written and verbal communication in English (C1).

Required skills

• Automation platforms: Zapier, Make (formerly Integromat), N8N, Airtable.
• Programming: JavaScript, Python, or low‑code solutions.
• AI tools such as Claude for content generation.
• Collaboration tools: Notion, HubSpot.