B2B Sales Development Representative

About the role

The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, focusing on selling and renewing contracts.

Key responsibilities

• Provide accurate weekly, monthly, and quarterly sales forecasts.
• Master product knowledge and technical understanding to assess client requirements.
• Initiate steps to resolve customer concerns or roadblocks.
• Manage external competitive pressures and handle objections to retain or win customers.
• Handle a high volume of outbound phone and email contacts each day.
• Conduct proactive prospecting and manage the sales pipeline and funnel.
• Maintain accurate data in the CRM system.
• Undertake sales motions such as lead qualification, conversion, health checks, and contract renewals.

Required profile

• Certified 1+ year of experience in B2B sales or 2+ years in B2C sales.
• English level B2+/C1.
• Experience in B2B prospecting, pipeline management, and cold calling.
• Experience with Salesforce.com or a similar CRM.
• Proven success meeting personal and team sales quotas.
• Experience in high‑volume calling and strong problem‑solving skills.
• Excellent knowledge of Microsoft Office programs.
• Willingness to work from home.

Required skills

• Salesforce.com
• Microsoft Office