Business Development Manager

About the role

The Business Development Manager will own the full‑cycle sales process for a leading Caribbean‑focused SaaS payroll and HR platform. This hands‑on role involves responding to inbound leads, generating outbound opportunities, delivering tailored product demos, and closing new customers across assigned markets.

Key responsibilities

• Generate and develop new business opportunities across Caribbean markets, industries, and customer segments.
• Respond promptly to inbound leads, referrals, campaign responses, and prospect enquiries.
• Conduct structured outbound prospecting via email, LinkedIn, phone, and approved channels.
• Qualify opportunities based on business size, payroll complexity, current systems, decision process, urgency, budget, and product fit.
• Run discovery calls to understand payroll, HR, scheduling, reporting, and compliance requirements.
• Book qualified product demos, prepare opportunities, and manage pre‑ and post‑demo follow‑up.
• Deliver clear, consultative product demonstrations tailored to prospect needs, involving technical specialists only when required.
• Manage opportunities from first contact through proposal, negotiation, and close, maintaining momentum and clear next steps.
• Prepare quotes, proposals, and commercial follow‑ups in line with approved pricing and sales processes.
• Maintain accurate CRM records, including lead status, notes, next actions, opportunities, and forecast updates.
• Share market intelligence on objections, competitors, and pricing trends with the team.

Required profile

• Proven experience in full‑cycle B2B sales, preferably in SaaS or cloud‑based payroll/HR solutions.
• Strong consultative selling and communication skills, with the ability to run effective product demos independently.
• Self‑motivated, results‑driven, and comfortable managing a pipeline from prospecting to close.
• Ability to work autonomously and collaborate with technical or product specialists when needed.

Required skills

What we offer

• Fun and friendly working environment with a supportive culture.
• Competitive salary and performance‑based incentives.
• Opportunities for growth and professional development.
• Work‑life balance and flexible working arrangements.