Cargo Training Specialist

About the role

Air Canada is seeking a Cargo Training Specialist to deliver and coordinate training across its Cargo Department. The role supports cargo operations, ensures compliance with service level agreements, and works closely with internal teams and external partners.

Key responsibilities

• Deliver classroom‑based and virtual mandatory training, including e‑Learning management.
• Provide operational systems training covering cargo reservations, air waybill data capture, flight processing, warehouse procedures and safety.
• Develop and (re)design training materials such as lesson plans, reference guides, handouts, exams and presentations.
• Oversee warehouse and office training instructors, manage new‑employee induction and support station audits.
• Perform cargo operations duties including documentation, manifest preparation, load planning and shipment verification.

Required profile

• Minimum 2 years cargo experience, preferably in operations.
• Training experience is essential.
• Willingness to travel for training delivery and development.
• Eligibility to work in Colombia at the time of hire.

Required skills

• Dangerous Goods Specialist certification/qualification.
• Strong knowledge of cargo processes and procedures.
• Experience with e‑Learning platforms and classroom training delivery.