Credit & Collections Supervisor

About the role

The Credit & Collections Supervisor leads credit and collections activities, managing credit risk and portfolio performance to support profitable growth and cash‑flow improvement. The role works closely with Finance and Commercial teams to design and implement regional policies.

Key responsibilities

• Design and enforce credit and collections policies to reduce portfolio loss risk.
• Lead execution of credit and collections processes aligned with commercial strategy.
• Determine and manage customer credit limits in compliance with local regulations.
• Monitor credit risk and collections performance, identifying risks and opportunities.
• Manage contracts with third‑party service providers to ensure continuity.
• Coordinate responses to internal and external audit requirements.
• Benchmark market best practices to drive efficiency and innovation.
• Develop and lead the credit and collections team.

Required profile

• Bachelor’s degree in Accounting, Business Administration, Finance or related field.
• 4–6 years of experience in credit and collections or related financial processes, with leadership experience.
• Strong analytical, decision‑making and strategic thinking abilities.
• Fluent English (C1 level).

Required skills

• Credit risk management and financial statement analysis.
• Proficiency with ERP systems, preferably SAP.
• Advanced use of Microsoft Office, Google Workspace and Excel.

What we offer

• Three extra‑legal bonuses per year (equivalent to one monthly salary each).
• Annual corporate performance bonus.
• Monthly food vouchers and internet allowance.
• 12 half‑days off per year plus birthday leave.
• 66% coverage of a prepaid health plan and life insurance.
• Direct indefinite‑term contract and hybrid work model.