Director, Product Manager - Marketing Services (Latin America & Caribbean)

About the role

Mastercard's Services organization drives growth through innovative solutions for its customers. The Consumer Acquisition & Engagement (CA&E) team seeks a Regional Manager product lead for Latin America and Caribbean to oversee product solutions and P&L management for CA&E products and platforms, including Marketing Services. The role is an expert on the Marketing Services product, responsible for scaling it across the region, meeting local market needs and partnering with commercialization counterparts.

The position reports to the Regional CA&E Product Management Lead and works closely with Regional and Global Product Leads, Services Business Sales Leads and Account Managers. It also ensures products maximize funding pools and support sales customer dynamics.

Key responsibilities

• Act as Product Owner for Marketing Services and Personalization, bringing global product to the region and using cases
• Fuel and understand the global roadmap, and budget and forecast tracking
• Lead product localization and go-to-market strategy, including managing the Studio process (including pricing)
• Take close involvement on pilots and manage vendor/partner management and offers sourcing (in-market)
• Act as Regional Subject Matter Expert: understand the competitive landscape and map regional pain points and needs
• Deliver training and educational sessions for Account Managers and Sales, measure value and articulate impact

Required profile

• Proven experience as a product, sales or client services leader with a demonstrated ability to drive growth
• Extensive experience launching and scaling products in dynamic markets
• Senior subject matter expert capable of navigating complex deals and engaging with executive-level clients
• International and matrixed organizational experience highly desirable

Required skills

• Go-to-market strategy and sales enablement planning
• Influencing and motivating teams, and crafting customer-tailored narratives
• Networking, communication and storytelling skills
• Ability to work across geographically diverse teams and cultures