Dispatcher – Logistics Operations (Medellín)

About the role

We are looking for a proactive Dispatcher to join our logistics team in Medellín. The role involves monitoring shipments, coordinating with carriers and drivers, and ensuring timely and accurate information flow throughout the transport process.

Key responsibilities

• Monitor and report shipment status, providing real‑time updates during transit.
• Coordinate dispatch operations, including tracking, tracing, and maintaining documentation.
• Communicate with carriers and drivers via the Transportation Management System (TMS) to relay shipment information.
• Maintain accurate records of invoices and logistics documentation.
• Meet client expectations and performance goals while adhering to company policies, quality, and safety standards.

Required profile

• Minimum of 1 year of experience in logistics or supply‑chain operations.
• Hands‑on experience with TMS platforms and direct communication with carriers and drivers.
• Upper‑intermediate to advanced English proficiency (B2+).
• Full‑time availability, including night shifts and weekends.
• Strong problem‑solving abilities, attention to detail, and capacity to multitask in a fast‑paced environment.

Required skills

• TMS (Transportation Management System) proficiency.